Phishing is increasingly common as Americans do more and more communicating and shopping on the Internet. Like many other companies, occasionally Bresnan customers may receive unauthorized attempts to invade their privacy through fraudulent email messages. Although that email appears to come from Bresnan, it is not from us. These emails may be a fraudulent attempt to gain access to your email account and your personal information. This is known as "phishing." These emails are also often referred to as "spoof" emails.

Bresnan Communications will NEVER send you an email message asking for account numbers, passwords, personal identification numbers or any other customer confidential information that should be protected. Do not respond to any email communication which requests any type of personal or confidential information. Delete the email immediately. If you have already given out your Bresnan OnLine password, please call us at 1.877.BRESNAN (273.7626) so we can change it. We're here 24/7 to assist you. Also, please be aware that if you have given out your password, the security of your email may have been compromised, including any personal information contained in your e-mails, and you should take appropriate measures such as contacting your banks and credit card companies.

If you ever have a doubt as to the authenticity of a customer communication, via email or otherwise, feel free to call us at 1.877.BRESNAN (273.7626).